Woodley Centre Surgery

Woodley Centre Surgery 2016-02-03 Person 3 5 0

Dr Celia Loan was excellent and very helpful in discussing my situation. Thank you!

Woodley Centre Surgery 2016-01-02 Person 4 5 0

Over the last 3 months I have ordered repeat prescriptions on 3 occasions online althoughI have left collection of the prescriptions for more than 3 days on each occasion they could not be found (Although logged as ordered) On each occasion I have had to wait at the surgery until a doctor was available to them write them. To then write them. On my most recent occasion I was informed one had gone to the winners in practice (I'm Woodley) and one couldn't be found. I then waited over 30 minutes until a doctor was available. This is the only area that lets this practice down.

Woodley Centre Surgery 2016-01-02 Person 4 5 0

The care I receive is always to a good standard.

Woodley Centre Surgery 2016-01-02 Person 5 5 0

Dr spent time discussing my problems.

Woodley Centre Surgery 2016-01-02 Person 2 5 0

It would be good to know if I became unwell during the day. I could get an appointment that day other than being told to call back tomorrow at 8 am. I have been told this 3 times in the last week. Today I called at 8 am exactly, got through on the 35th time and was told that there were no appointments available. How can this be provision of a service? How do you define 'medical emergency'? If I think it is, I may be wrong and wouldn't wait to take an appointment for someone with a greater need, but if can't see the doctor when I need to, it may increase from intervention to medical emergency. Moved here from Loddon Vale as would never get to see doctors!